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Telehealth Online Occupational Therapy Services

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Here’s How You Can Access Telehealth Occupational Therapy With Senior Registered Occupational Therapists

Why Online OT Services

Why You Might Choose Online OT Services?

Telehealth occupational therapy is a convenient way for people living with a neurological conditions access neuro-therapy.

An Online OT Can Help if you’re recovering from a stroke or head injury or after a diagnosis of dementia, Parkinson’s disease or MS. Telehealth helps you get an occupational therapist quickly and offers you accurate assessment, treatment advice, support and specialist care.

People may not be able to attend our Brisbane Occupational Therapy Sessions because of a number of reasons such as: 

  • We’ve provided support to client in outer areas of Brisbane, regional QLD and far as China and India
  • Mobility issues
  • Cognitive issues
  • Support issues
  • Concern about health especially during and after the pandemic

The Five Benefits Of Telehealth Online Occupational Therapy Sessions

  • No doubt it is a convenient alternative to face to face therapy
  • Secure video and audio
  • Cuts out travel times and it’s expenses to getting to an OT Clinic
  • No more “therapy travel costs” to your home but retains the convenience of an OT home assessment
  • You can work with the same therapist so no more repeating your story to new person every visit!

Who Is Likely To Use Online Occupational Therapy Services?

Telehealth can be convenient if you:

Are living in regional, rural and international areas and struggle to get reliable OT services


Reside in an aged care facility


Have difficulties access transport

Are interested to have collaborative team meetings involving your relevant health professionals.

It’s clear there is often a large time gap between the onset of symptoms, diagnosis and treatment of someone living with dementia and other neurological conditions. In some cases the treatment occurs far too late.

We’d like to close this gap and we believe online occupational therapist can help. Whether it’s one on one programs or supportive education via our occupational therapy courses there is something here that may just help you achieve your therapy goals 

What Occupational Therapy Services Might You Confidently Use online?

  • Education and coaching to support you or your care team
  • Telerehab for neuro-rehabilitation after a stroke or mild head injury
  • Therapy for conditions like MS and Parkinson's Disease
  • Hand therapy for the upper limb impacted by a neurological condition
  • Visual and Perception Therapy
  • Life skills
  • Lifestyle Skills - helps you be "Functional For Life"
  • Home modifications
  • Assistive aids and technology prescription
  • Cognitive "Thinking and Memory" programs for people living with Dementia and their support team
  • Social Skills
  • Assessment, Therapy, Support, Coaching and Education for people living with neurodegenerative conditions such as dementia, Parkinson’s Disease, and MS

What Is Telehealth Occupational Therapy?

If you were to look for “Online Therapy” 10 years you would have had to really on a lot of equipment and inconsistent internet services. But a lot has changed since then. Telehealth OT today uses the great advancements of technology to allow therapy at home. 

It can include:

  • Online ( internet) based tools like video conferencing
  • Email combined with video, slides or instructional information
  • Smartphone or tablet: You’d agree the modern day phone or table are as powerful as most computers of 10 years ago
What Is Telehealth OT

If You Haven’t Used Telehealth Before You Might Be Apprehensive And That’s OK.

We’re commonly asked these frequent questions about online therapy services:
  • Is Online Occupational Therapy Secure?
All online video, audio and screen sharing is end to end encrypted.
  • Will my therapy information be kept confidential?
Your privacy and confidentiality of all the information you share including the OT consultation itself, is protected at all times. Before your therapy starts we’ll seek you consent before starting, often referred to as informed consent where you’re aware of the tools, process and risks using telehealth therapy programs.

Here’s Five Things To Help Make Telehealth Occupational Therapy Work For You

Your Occupational Therapist will be committed to make sure you get the most out of your session and to keep a focus on your therapy goals. We do suggest a few things to help make the experience work better for you and your therapist.

  • Well before your first session we suggest updating your software or web browser to their latest versions
  • Have good lighting at home which lights up your face or therapy area. Avoid backlighting as it’s difficult to see your face
  • Set up a quiet space
  • Do a trial run before your first session. Helps work out any issues before your first session.
  • A device such as smartphone, computer, tablet with audio and camera. Using headphones with microphone is often provide clear audio signals
  • Access to reliable internet connection. One way to check your high speed connect is to perform a speed test
Prior to COVID we offered online therapy support to adult living with neurological conditions across Australia. Since COVID we’ve seen a greater request from people to use this service. We’ve had people from rural and regional Australia to as far as China and India to seek out our teletherapy services.
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Is TeleHealth Occupational Therapy Subsidised?

Is Telehealth OT Subsidised

With the event of COVID there’s an increase in private health insurance support as well as other programs and schemes such as Medicare, NDIS and DVA to support telehealth occupational therapy.

NDIS, Medicare, DVA and most Private Health Insurers are supporting online occupational therapy with the common therapy goal of ;

  • to ensure that OT treatment, care and support for people continues to be provided with no, or minimal, disruption.

That’s a good commitment to support quality care.

There are some providers however only offering a temporary period for telehealth such as DVA ( watch this space).

Occupational Therapy Australia maintains an up to date page of information related to Telehealth Occupational Therapy Billing which reports on the current status of subsidies for online quality Occupational Therapy services. 

  • Private Health Insurance and Telehealth for Occupational Therapy

With online Occupational Therapy we can help you overcome your everyday challenges so you can acheive your goals.

How To Get Started With A Telehealth OT Session?

You don’t need a GP referral to access the online therapy programs, but we recommend you have your doctor complete one. The reason why we ask is
  • Establishes a point of communication with your therapist and GP
  • Provides a concise medical summary which means more therapy time
  • If you’re eligible you may also be able to access Medicare subsidies for your OT consultation.

Frequently Asked Questions

Telehealth occupational therapy allows you to access OT services online, using secure video calls. It provides the same professional support you’d receive in person, but from the comfort of your home. This is especially helpful if you live in regional Queensland, have mobility challenges, or prefer the convenience of remote care.
Most assessments, consultations, and therapy sessions can be delivered via telehealth. This includes memory support, carer education, functional strategies, and NDIS reporting. If something requires an in-person visit, we’ll let you know and coordinate the right pathway.
You’ll receive a secure video link and join from your computer, tablet, or smartphone. Sessions typically include a conversation about your goals, structured assessments, and practical guidance. We may ask you to show parts of your home environment if relevant. All sessions are explained clearly, step by step.

Benefits include:

  • Access to OT support without travel.
  • Faster appointment availability.
  • Support for families and carers who live apart.
  • Continuity of care if attending in person isn’t possible.

Telehealth makes OT more flexible and accessible, while keeping the focus on your goals and daily life.
Yes — research shows telehealth can deliver outcomes comparable to in-person therapy for many conditions. It allows us to observe you in your own environment and tailor strategies accordingly. Where hands-on assessment is needed, we’ll recommend a home or clinic visit.
Telehealth sessions are charged at the same rate as in-clinic appointments. Funding may be available through NDIS, Aged Care, or private insurance. We provide clear fee information before booking, so you know exactly what to expect.

You can book directly through our website or by phone. Telehealth appointments are available for people across Brisbane, regional Queensland, and interstate. Our team will confirm your needs, explain how to connect, and make sure you feel comfortable before your session.

Two Ways To Contact Occupational Therapy Brisbane For Telehealth Consultations

  • Register Your Details Below: Attach any reports including medical summary or NDIS plan details for example and submit your referral and our practice manager will be in touch using your best contact details
  • Or Call 1300 783 200

How Can We Help You?

Please fill out the short form below and tell us how can we best help you? One of our team members will reach out when it comes through.

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